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For a successful business, you need a viable business idea, the skills to make it work and the funding. Discover whether your idea has what it takes.

Forming your business correctly is essential to ensure you are protected and you comply with the rules. Learn how to set up your business.

Advice on protecting your wellbeing, self-confidence and mental health from the pressures of starting and running a business.

Learn why business planning is an essential exercise if your business is to start and grow successfully, attract funding or target new markets.

It is likely you will need funding to start your business unless you have your own money. Discover some of the main sources of start up funding.

Businesses and individuals must account for and pay various taxes. Understand your tax obligations and how to file, account and pay any taxes you owe.

Businesses are required to comply with a wide range of business laws. We introduce the main rules and regulations you must comply with.

Marketing matters. It drives sales and helps promote your brand and products. Discover how to market your business and reach your target customers.

Some businesses need a high street location whilst others can be run from home. Understand the key factors from cost to location, size to security.

Your employees can your biggest asset. They can also be your biggest challenge. We explain how to recruitment and manage staff successfully.

It is likely your business could not function without some form of IT. Learn how to specify, buy, maintain and secure your business IT.

Few businesses manage the leap from start up to high-growth business. Learn what it takes to scale up and take your business to the next level.

Five things that stop businesses from growing

Are you struggling to grow your business? Benjamin Dyer reveals the five things that most commonly trip people up when trying to expand their copany and explains how to tackle them

Running a business can be challenging - but that shouldn't stop you trying to grow your business and reaping the rewards. Here we look at five of the most common things that stop a business from growing and what you can do about it:

1. Not quoting for new work

Every time you are asked for a quote, it's an opportunity to grow your business. And the biggest complaint many homeowners have about trade companies is that they can't get quotes out of them.

Sure, if you are busy, not getting around to the quote means an easier life, but you will never grow that way. If you have too much work, don't stop quoting. Instead, raise prices slightly, be more choosey about who you work for or increase your capacity by subcontracting work or employing another person. Quotation opportunities have huge value, so make the most of them.

2. Failing to fix mistakes quickly

Research has shown that customers who have had problems resolved quickly will be more loyal than if nothing went wrong in the first place. So, when you make a mistake (as we all do from time to time), fix it quickly and professionally. It's the chance to gain a loyal customer for life. The alternative is a world of pain and wasted time, plus upset customers bad mouthing you online and behind your back.

3. Not reminding people when they next need work doing

There are lots of times when your customers should be coming back to book you again. We had a tree surgeon visit us to give us a quote for some work. They pointed out that the poplar trees need pruning every year. If they remind us next year at the right time, they will be more likely to get the work.

4. Working for customers looking for the lowest price

When customers are very price-sensitive, they can also be among the most unreasonable as well. And a low price means more risk and hard work for a smaller reward. If you sniff this out, it is best to politely decline the work. This is the one time it may make sense to pass work by.

5. Not moving on from a sole trader to employer

It's hard to take on your first employee and there are all sorts of complications. You have to worry about PAYE, pensions and employment law. It's difficult. But if you never take the leap, you will never really grow your business.

The key is to think carefully about that first step in getting your first employee. Yes, there's the admin but you can get your accountant or bookkeeper to help with that.

The hardest thing is that in one jump, there are two mouths to feed so your sales suddenly need to double. Here are three ideas that might help:

  • Sub-contract until your sales grow to a level where two people's wages can be supported. Although you might have to accept less profit in the short term, it could get you over that hump;
  • Take on an apprentice. They can be cheap at first but you can watch your sales rise as they become more productive (although they will become more expensive);
  • Wait until you get a big job when you know you will have plenty of work (and money) for an extra pair of hands.

Written by Benjamin Dyer, co-founder and ceo of Powered Now Invoicing App, helping tradespeople to simplify paperwork and save time.

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