Skip to main content
Guiding you to a better future


For a successful business, you need a viable business idea, the skills to make it work and the funding. Discover whether your idea has what it takes.

Forming your business correctly is essential to ensure you are protected and you comply with the rules. Learn how to set up your business.

It is likely you will need funding to start your business unless you have your own money. Discover some of the main sources of start up funding.

Businesses and individuals must account for and pay various taxes. Understand your tax obligations and how to file, account and pay any taxes you owe.

Businesses are required to comply with a wide range of business laws. We introduce the main rules and regulations you must comply with.

Learn why business planning is an essential exercise if your business is to start and grow successfully, attract funding or target new markets.

Marketing matters. It drives sales and helps promote your brand and products. Discover how to market your business and reach your target customers.

Some businesses need a high street location whilst others can be run from home. Understand the key factors from cost to location, size to security.

Your employees can your biggest asset. They can also be your biggest challenge. We explain how to recruitment and manage staff successfully.

It is likely your business could not function without some form of IT. Learn how to specify, buy, maintain and secure your business IT.

Few businesses manage the leap from start up to high-growth business. Learn what it takes to scale up and take your business to the next level.

As the going gets tough, shoppers rally around small firms

21 June 2022

A poll of small firms in the UK has found that there is widespread evidence that consumers are showing more support for independent shops and businesses as UK trading conditions worsen.

Over half (52%) of small businesses say customers are choosing to shop small to support them during what have become very challenging trading conditions, brought about by cost and supply chain pressures. That's the finding of new research from American Express, released to coincide with its summer Shop Small campaign that helps support the UK's local and independent businesses.

The research, conducted by Opinium on behalf of American Express, found that more than half (55%) of small businesses have reported seeing a rise in new customers purchasing from their business over the past six months.

When it comes to the future, two-thirds (66%) of small business respondents said they are expecting sales to grow over the next year, with over one-third (35%) saying they are optimistic about prospects for their business.

Dan Edelman, vice president and general manager UK Merchant Services at American Express, said: "After the many challenges of the last few years, it's heartening see that customer support for the nation's valuable small businesses remains strong. We're proud to champion these businesses, which is why we're encouraging our cardmembers to show their appreciation by shopping locally with the return of Shop Small this month, available at more locations than ever before."

First launched ten years' ago, Shop Small helps independent businesses attract customers through their doors. Between 20-26 June, American Express cardmembers will receive a £5 statement credit when they spend £15 or more at participating small businesses across the UK. This offer can be used up to five times, once per participating small business location. The total number of participating locations this summer has risen by 19% since December 2021.

American Express is also the founder and principal supporter of Small Business Saturday, which celebrates its 10th anniversary this year on 3 December.

Michelle Ovens, director of Small Business Saturday UK, said: "Such optimism shown towards small businesses is fantastic to see, especially as we navigate through a challenging time when they need our support more than ever. Choosing to back campaigns such as Shop Small and Small Business Saturday is an excellent way to get behind our nation's independents and give them the recognition they deserve."

Written by Rachel Miller.

Stay up-to-date with business advice and news

Sign up to this lively and colourful newsletter for new and more established small businesses.

Contact us

Make an enquiry